I have over 20 years experience in unionized retail/financial & manufacturing industries. Experienced in: Advising on HR/ I.R./ matters; Performance Management; Retrenchments; Dispute resolutions; Knowledge all the of relevant Employment Acts; Leadership development; Training & Development; Designing & presenting courses; Talent Development, Succession Planning; EE plan & report/WSP; Employer Forums; OHSA /SHEQ & other legal compliance; Employee benefits - medical aid, provident fund management & employee wellness programs; Customer satisfaction surveys and salary benchmarking; Talent Acquisition, Induction, Lead and manage day-to-day HR operations and activities. Facilitate and drive the annual performance appraisal cycle, ensure appropriate feedback and calibration, review, analyze and report outcomes for further decision-making regarding employee development and career management