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Felicia S.

Account Manager

  • Hourly rate: R150 /hr
  • Experience: 10 Years

About Felicia

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I describe myself as an individual who is results-driven, possessing a positive attitude and always seeking a better approach to achieving tasks and objectives. I am determined and always willing to learn new things, I always strive to develop effective solutions to problems and overcome challenges. I am a team player, self-driven and task orientated with a dynamic approach to work and getting things done. Not only can I function well under pressure and meet deadlines, I can also work remarkably well without supervision. My objectives are To be part of a corporate environment that strives for excellence, competency, pride and effectiveness. To grow in my field of expertise in order to be a specialist and highly acknowledged in the industry. I believe my expertise and experience in this position makes me as a perfect candidate for this role. I have at 6 years of experience in Business Development, Sales and Account Management. I have worked in sales early in my career, and am knowledgeable in customer-relationship management, sales quota, identifying consumer needs, and conducting quarterly reports. With this background, I am experienced in attracting new clients, negotiating agreements, and giving presentations to prospective customers. I made sure I provided excellent service for the best experiences for my clients. In addition, my effective communication and negotiation skills have allowed me to close deals with clients very efficiently, hitting quarterly quotas and exceeding sales regularly. As at my current Position at MTN Business, I have experience working with multiple clients and projects at once. In my current role I make sure I develop a strong relationship with my clients, ensuring I understand their needs and I can negotiate any arrangement. On a regular basis, I manage my client requests, design new marketing strategies and proposals, and facilitate communication on my team. I have been trained in understanding my clients and their businesses very well, addressing their problems by proposing unique and innovative solutions. My role as Sales and Account Manager has proven my effective verbal and written communication skills with clients, ability to maintain client relationships, and capability in generating effective solutions on strict time-constraints. With all the roles I have held, I have developed strong relationships with my clients and regularly exceeded quotas. My ambitious attitude and dedication, along with my trained business background, has allowed me to close deals effectively and manage my client relationships very well. I believe my past clients and associates will be happy to speak on my accomplished performance. With my outstanding skills and experience.

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