I am a friendly, hardworking, well-spoken, professional individual, who learns quickly, am well presented and well spoken in English and Afrikaans I am pro-active, well organised, reliable and open-minded. I am able to work under pressure, give good attention to detail and able to think on my feet I always have the guests’/clients’ best interests at heart for the best possible experience I am able to converse with guests/clients telephonically, via email and face to face – have a friendly, professional personality to engage with guests/clients I am able to handle and solve issues which arise from difficult situations/guests/clients/staff. I am able to think logically, work well within a team and on my own, use initiative, am excellent at multi-tasking, am able to think quickly on my feet and am willing to give more than is required of me. I have very good administrative and computer skills and am able to learn any new skills very quickly