First Call Telemarketing

First Call Telemarketing (FCTM) aims to provide a quality professional call centre service, handling both inbound and outbound calls. Their main target markets are primarily the cellular phone and insurance industries, and mainly on a short term basis. Their major strength lies in the experience of its senior managing directors. Between the directors they have in excess of 40 years experience within the telecommunications and telemarketing industry. This management expertise together with the system interventions enables them to deliver quality service. They particularly pride themselves in their team of talented professionals; they aim to ensure that staffs are well trained and present a positive, professional image to the clientele that they sell to. Some of the important clients in their portfolio are: Autopage, MTN, CellC, Momentum, Alexander Forbes and Sanlam. They offer have a modern facility, which has the complete infrastructure needed for a call centre with 100 seats.