Multichoice
Randburg,
South Africa
http://www.multichoice.co.za
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Multichoice had its beginnings in 1990 in the form of M-Net (Electronic Media Network Limited). The customer service division split from M-Net in 1993. They have a base of 4.451 million South African subscribers. They provide Pay television, internet subscriber platforms and digital satellite Pay television in the form of DSTV, which has been in operation since 1995. The group comprises of various divisions. M-Net delivers thematic channels and exclusive content to DStv subscribers. SuperSport provides comprehensive coverage of local and global sport. DStv Media Sales sell commercial airtime and on-air sponsorship. DStv Mobile provides mobile television content and services. MWEB is an internet service provider. DStv Online delivers entertainment content and services from the MultiChoice family to customers via breakthrough technologies. Commerce Zone provides e-procurement solutions and Smart Village also form part of the group. Through its corporate social investment, the company actively participates in social transformation and, through technology, enables individuals and communities to help themselves.
Work for Multichoice? Have your say!
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"Dealing with fuming customers"
Added 09 Jun 2015 by a current employee
As a customer consultant at MultiChoice, it is my job to handle everything relating to the customer, whether it is simple or complex queries. Sometimes I wish the customers could be more patient with me as I am with them. The most challenging and tiring part of my job is attempting to calm down fuming customers. I always tell myself that something had to go wrong in another department to make the customer so unhappy.
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"Review"
Added 22 Apr 2015 by a current employee
Multichoice is one of the best company to work for, love the environment and the people and the culture, only issue is the management which doesn't seem to accommodate junior staff. honestly love the benefits, the fact that we get child benefits,mweb subscription discount,dstv discounts, courier person and counselling, Love the company and its people and love how customer focused she is
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"truly enriches lives"
Added 21 Apr 2015 by a current employee
Multichoice is a great company to work for. the only issue is that they don't value their customer care employees,they do the most work but they are overlooked no work life balance for them I loved working for Multichoice,it is one of the best companies to work for. I just loved the culture there. if I could go back there I would Multichoice empowers it's employees I would advise anyone that's working there not to resign without a valid reason because it is hard to find a great company like Multichoice
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"Customer service agent"
Added 21 Apr 2015 by a current employee
Multichoice is an excellent company to work for. Staff are well trained, salary is highly competitive and the overall vibe and atmosphere is excellent.
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"Noise levels can be a problem"
Added 03 Sep 2013 by a current employee
The management is supportive and the working environment is friendly with helpful co-workers. You have to be able to do time management and work with difficult customers. The noise levels can sometimes be a problem.
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Multichoice
