Real People financial services
Rosebank,
South Africa
http://www.realpeople.co.za/
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Real People is a financial service provider amalgamated in 2001.Operating in more than 140 branches in South Africa, it also has operations in Lesotho, Swaziland, Tanzania, Uganda, Kenya and Malawi. Real People specialises in providing its clients with various financial services. The company’s unique differentiator on the market is its recognition to challenges faced by people and providing services in this line. Therefore it provides people with financial solutions including Responsible Finance encompassing Home finance, Education finance as well as Business finance. Moreover it provides clients with Debt Rehabilitation Solutions including Rehabilitative Solutions and Portfolio Recovery Solutions. The company is reachable nationwide to consumers through its strategic channelling within Branch network, Telesales, Rescheduling network, Third party merchants. The company prides itself in values that are customer-centred through self improvement, respect, teamwork, innovation and partnership. Furthermore the company visions itself in constantly improving people's lives.
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"A company that is not so Real"
Added 22 Jul 2013 by a current employee
I worked for Real People for 4 years and had my fair share of a good working environment, but this is outweighed by the lack of compensation, guidance, growth and empathy for employees by middle or senior management. It is one of the few companies who are racially driven where 98% of senior managers are White, Afrikaans Speaking, 80% of Middle and Supervisors/team leaders are Coloured and the rest are are just mere employees. This is where the focus is - not customer satisfaction, nor staff oriented, but which is bottom line driven.
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