Large internet provider requires the service of an experienced debt collections agent to assist with a backlog of debt collections

Desired Experience & Qualification
Duties will include but not be limited to:

Doing collections campaigns by calling customers who’s debit orders have failed
Assisting with outstanding collections from customers
Sending of statements –
Contact customers with outstanding balances to request payment and resolve any discrepancies.
Reconciling customer accounts
Ticket management - Respond to customer inquiries regarding billing and payments.
Payment allocation.