Are you a tech-savvy professional with a knack for problem-solving and a passion for building strong relationships? Join a dynamic retail team to assist them to ensure seamless technology operations across their stores.

RESPONSIBILITIES:
Conduct a daily review/confirm the schedule
Assess appointment needs and prepare for the tasks ahead.
Maintain communication with the coordinator regarding the daily agenda/any unresolved matters.
Meet the requirements of the appointment.
Refer unresolved issues to the appropriate person.
Complete all necessary documentation, ensure the client signs all required company forms/collect payment.
Submitting of documents and payments as per the company policy and timelines
Managing of tickets assigned to you and resolve within a reasonable timeframe.
Adhere to company policies and procedures.

MINIMUM REQUIREMENTS:
Matriculation certificate is a must!
5 Years maintain Apple Macintosh desktop and laptop and IOS devices
Certify as an ASP (Apple Support Professional) to the latest released version of the Macintosh Support Essentials.
Apple Business Manager
Certify as an MCNA & MCRE (Advantageous)
Certified JAMF 100 & 200 engineer (JAMF 300 & 240 Jamf School advantageous
Unify Wifi certifications advantageous
Good understanding of Wifi / Networking principles
Drivers License is a must!