Apple Support Engineer
Our Client, an Apple Reseller as well as an Authorised Service Centre and Professional Training Provider has an opportunity for an experienced Support Engineer to come on board. As an Apple Certified Engineer with a proven track record of utilizing your skills within this space, we want to hear from you

Key Responsibilities
Manage assigned support tickets and enquiries
Fulfil appointment requirements (B2B) or on site
Completion of relevant documentation

Non-Negotiables
Matriculation certificate
Certified Apple Device Support
Certified JAMF 100 & 200 engineer
Mikrotik MTCNA & MTCRE certifications advantageous
Unify Wifi certifications advantageous
Valid Drivers license and own vehicle

Minimum Requirements
Minimum 3-5 year’s experience maintaining Apple Macintosh desktop, laptop and iOS devices
Apple Business Manager
Managing and deploying devices via an MDM
The ability to read and create scripts Advantageous
A good understanding of Wifi and Networking principles and protocols
General Firewall knowledge

Job Type:
Full-time
Workplace type:
Onsite
Location:
Pinelands, Cape Town
Experience Level:
Associate