Cape Town Lodge Hotel currently has a vacancy for an ASSISTANT HOUSEKEEPING MANAGER in our Housekeeping Department

POSITION SUMMARY:
The Housekeeping Manager supervises and coordinates activities of room attendant, house attendant, public area cleaners and floor supervisors. He / She assists in the managing and directing of the day–to–day operations of all Housekeeping and laundry functions.
Also provides support to the Executive Housekeeper in all areas of Housekeeping operation, such as staff training and enforcing the hotels standard operating procedures.
Participates in and enforces quality assurance for Housekeeping Department and department cost control measures.
A candidate would require the following qualifications to be considered for the position.
Responsibility & Authority:
Obtains list of vacant rooms to be cleaned immediately & list of prospective checkouts or discharges in order to prepare work assignments.
Assigns team members their duties, and inspects work for conformance to prescribed standards of cleanliness.
Prepares and distributes the Room assignment sheet and floor keys to staff.
Inventories cleaning supplies & linen stock to ensure adequate supplies.
Ensures guest rooms are properly secured and that proper key control procedures are utilized by the housekeeping staff.
Advises manager, reception personnel of rooms ready for occupancy.
Assists in controlling expenses by the housekeeping department.
Confirm all housekeeping staff members have arrived or find substitutes for absent employees.
Maintain high quality of housekeeping standards in: 1) the guest rooms 2) linens and uniforms 3) lost and found procedures 4) laundry and 5) public area.
Co-ordinate with vendors e.g.: Pest control and other outsource services.
PREREQUISITES:
Education: Hotel management diploma or equivalent. Read and understand instructions, safety rules, etc. Write reports with proper format, punctuation, spelling, and grammar. Speak with correct English and well-modulated voice.
Experience:
Minimum 2 years housekeeping experience in a supervisory capacity
2 years line level experience in all aspects of the Housekeeping department
Minimum Matric or an equivalent qualification.
Computer Literate with skills in Excel & Word.
RoomMaster experience advantageous.
Fluent in English & Afrikaans.
The ability to converse in one of South African’s other 10 official languages and an international language would be advantageous.
Previous HOUSKEEPING MANAGEMENT experience ESSENTIAL.
Excellent organisational, communication and administrative skills are ESSENTIAL.
Own Transport essential.
Person of sober & honest habits.
Contactable references are required.
Prepared to take a Poly Graph & Drug test should the company require this
The confidence to liaise with guests and colleagues alike.
Good communication skills to find out exactly what your guests require.
Personal charm on dealing with guests telephonically & face to face.
Attention to detail on your work. A CAN-DO attitude.