Brooklyn, Pretoria: KEY ACCOUNT MANAGER (COLLECTION)
Minimum Requirements:
-Well presentable and professional Afrikaans speaking female
-Afrikaans and English first and second languages a must (Afr & Eng client base)
-Matric / Grade 12 (Legal / BCom qualification advantageous)
-Minimum 2 years recent collections experience a must, preferably at a law firm
-Computer literate in MS Office
-Own reliable transport (no hassles to work)
-Stable employment record and contactable reference
-To start as soon as possible
Duties:
-Debt collections for company specializing in the provision of commercial insurance products and risk management to liquidators, attorneys and professional persons
-Following up on outstanding premiums & long outstanding / renewals, progress reports on each individual estate, outstanding documents required in order to finalise / process accordingly
-Meetings with client regarding statements
-Calling clients to follow up
-Pulling reports from Nimbis and exporting to excel, pulling and saving premium notifications to send to clients
-Making notes on Nimbis of correspondence to and from client and saving relevant documents
-Requesting refunds if applicable
-Maintaining client relationships
-Processing of Master Documents on Nimbis (Reversing and re-raising of premiums, cancelling of policies, reducing and increasing of bond amounts as per Master document instructions)
-Attending to client queries (General, outstanding Premium notifications, appointments made etc.)
Salary: R 15 000.00 gross + potential incentives based on collections