Duties & Responsibilities

The debtors function plays a crucial role in optimizing cash flow, reducing financial risk, and maintaining positive relationships with customers through effective credit management

Onboarding customers involves sending new clients through an onboarding process. Due diligence is performed to assess the risk of taking on the customer. If any red flags are identified, the customer is referred to Vodacom Ventures for review and recommendations. If approved, we proceed with RICA, where we analyze the documents received and upload them to Paper trail. Additionally, we conduct an ITC check to verify any defaults associated with the customer.

Clean up accounts
* Generate invoices and credit notes for rounding discrepancies.

Bad debts write off
* Compile all accounts that are due to be written off and submit them forwrite-off approval. Once approval is received, process the write-off journals in NAV.

Queries
* Responding to queries sent to the billing mailbox, which typically include invoice requests and billing inquiries.

Debtor overdue account
* A separate spreadsheet is created for overdue accounts based on their payment terms. The report is then shared with the team, and each
credit controller provides comments on the progress of collecting the overdue amounts. Once the spreadsheets are returned, I review the and escalate any issues to the manager as necessary.

VPS Recon

* Reconcile the accruals from previous months with the corresponding invoices and make sure all accruals for the current month are properly recorded. Verify that the allocations are made to the correct General Ledgers (GLs) in accordance with the instructions provided by Vodacom.

Other Responsibilities:
Invoicing & Billing - Ensuring invoices are accurately generated and sent to customers.
Debt Collection - Following up on outstanding payments and ensuring timely collection.
Reconciliation - Matching payments received with invoices and resolving discrepancies.
Credit Control - Assessing customer creditworthiness and managing credit limits.
Reporting - Preparing reports on outstanding debts, payment trends, and potential bad debts.
Customer Relations - Communicating with clients regarding payments, disputes, and account statements

Troubleshooting and Problem solving
* Attention to detail
* Fast working
* Good communicator
* Ability to work in a pressurized environment
* Innovation / critical judgement
* Communication & Negotiation
* Regulatory Compliance
* Financial Reporting
* Reconciliation skills

Qualifications & Requirements:
Bachelor's degree in Accounting or related field
1 - 2 years in accounting or related field
Strong understanding of General Ledger system and Accounts Payable processing
Strong organizational, analytical and recording skills
Detail oriented
Proficient in Microsoft Office suite