Our client in the Northern Suburbs is looking for a Client Services Administrator to join their team. This role requires someone who pays attention to detail and is customer-focused.

Responsibilities:

• Resolving customer queries and requests from incoming calls and email correspondence
• Email and fax the accounts to the clients.
• General ad-hoc tasks
• Assist in creating and implementing client-focused strategies to improve service delivery.
• Report writing and data analysis.

Requirements:

• At least 2 years of relevant experience.
• Fully bilingual (Afrikaans and English)
• Excellent client service skills.
• Driver’s License.
• Willing to work overtime if required and be on standby during off hours or on weekends to assist the clients.
• Deadline driven.
• Good verbal and written skills.
• Computer literate.
• The ability to work under pressure.