Customer Service Representative - Durban
R
8 000
per month
Durban, Kwazulu-Natal
Durban,
Kwazulu-Natal
more than 14 days ago
06-09-2024 12:34:17 PM
13-09-2024 12:34:17 PM
We are seeking exceptional Call Center Agents to join our dynamic team! As a Call Center Agent, you will be the first point of contact for our customers, providing top-notch customer service, resolving queries, and promoting our products/services.
Responsibilities:
- Handle inbound/outbound customer calls in a fast-paced environment
- Resolve customer complaints and concerns in a professional manner
- Meet sales targets and promote products/services
- Maintain accurate records and reports
- Collaborate with team members to achieve goals
Requirements:
- Excellent communication and interpersonal skills
- Ability to work in a team environment
- Strong problem-solving skills
- Basic computer skills
- High school diploma or equivalent