PLEASE DO NOT APPLY IF YOU ARE NOT FLUENT IN THE GERMAN LANGUAGE
This CAN BE be a work from home opportunity after training period is completed at the clients ct offices
Work for a prestigious airline brand on various work streams
Assistance to passengers with pre & post flight departure travel-related queries in
customer relations department in German & English languages

Work on airline reservations systems & handle voice calls in English & German may include some written correspondence.

Fully paid product and systems training provided.
Daily interactions with international passengers with queries and compliments
Required to meet specific key performance indicators and meet expected client service levels.
Demanding and time-sensitive call centre environment

Requirements
Native level fluency in German language: Verbal & Written skills essential (Advanced level may be considered)
must be located in Cape Town
Permanent residence permit/ South African ID holders only
Excellent Computer literacy & technical skills
No criminal record.
Flexibility to work shifts
Previous customer service experience preferred