Position Description

Title: HCI and VMware Engineer
Reporting To: Operations Manager
Location: Randpark Ridge

Position Purpose:

HCI AND VMWARE ENGINEER required for our client in the ICT industry who are based in Randpark Ridge to design, implement & support hyper-converged infrastructure (HCI) & VMware solutions, ensuring high performance, scalability, alignment with the company and the customer requirements. The Engineer is responsible for supporting the company’s HCI offerings, including VxRail, Huawei HCI, HPE HCI, & Nutanix, while ensuring seamless integration with VMware & other virtualisation platforms

Minimum Requirements:

• Matric
• Bachelor’s degree in Information Technology, Computer Science, or a related field.
• Certifications in HCI technologies (e.g., Dell EMC VxRail, Huawei HCI, HPE SimpliVity, Nutanix NCP) and VMware (e.g., VMware VCP).
• At least 5 years of experience in HCI and VMware implementation and support.
• Proven expertise in deploying and managing hyper-converged solutions from VxRail, Huawei, HPE, and Nutanix.
• Strong experience with VMware technologies, including ESXi, vCenter, and vSAN

Duties and Responsibilities and Performance Outcomes:

HCI and VMware Implementation

• Design, deploy, and configure HCI solutions, including VxRail, Huawei HCI, HPE HCI, and Nutanix.
• Install and optimize VMware environments, including ESXi, vCenter, and vSAN.
• Integrate HCI platforms with existing infrastructure and ensure seamless operation.
• Implement disaster recovery and backup strategies for HCI and VMware environments.

Infrastructure Maintenance and Support

• Perform regular maintenance, health checks, and updates for HCI and VMware systems.
• Monitor system performance and resolve issues to maintain high availability and performance.
• Manage firmware, software, and hardware updates for HCI platforms.
• Provide Level 2/3 support for escalated issues related to HCI and VMware environments.

Customer Engagement and Support

• Work closely with clients to understand their requirements and recommend appropriate HCI and VMware solutions.
• Provide training and technical support to customers on deployed solutions.
• Act as a trusted advisor, resolving customer issues and ensuring satisfaction.

Vendor and Partner Collaboration

• Liaise with vendors, including Dell EMC, Huawei, HPE, Nutanix, and VMware, for support and technical guidance.
• Leverage vendor resources to optimize deployments and secure rebates or incentives.
• Maintain compliance with vendor certification and partnership requirements.

Documentation and Reporting

• Maintain detailed documentation for HCI and VMware deployments, configurations, and changes.
• Prepare reports on system performance, customer engagements, and project progress.
• Provide technical documentation and training materials for internal teams.

Certifications and Compliance

• Ensure certifications for HCI platforms and VMware are up to date and aligned with vendor requirements.
• Support team members in obtaining and maintaining relevant certifications.
• Stay informed on industry trends and recommend certifications or skills beneficial to the company.

Performance Optimisation and Scalability

• Analyse system performance and recommend optimizations to improve efficiency and scalability.
• Propose upgrades or changes to HCI and VMware environments to meet future demands.

Collaboration and Team Support

• Work collaboratively with other engineers, project managers, and sales teams to deliver solutions.
• Share knowledge and expertise to develop team capabilities.

Skills Required:

• Excellent pricing and negotiation skills,
• Demonstrated ability to drive revenue and manage client service and infrastructure contracts
• Comprehensive understanding of ICT products and solutions, including infrastructure, storage, virtualisation, and resource management.
• Knowledge of government procurement and tender requirements.

Package on Offer:

• Negotiable based on qualifications and experience