Our client: an award winning and passionate BPO is looking to fill a senior position as their Head of Quality. They are seeking an experienced individual with quality performance experience and process improvement. You will be part of an organisation that prides themselves on transparency, innovation and excellence.

POSITION

Head of Quality

LOCATION

Cape Town

SALARY

Market Related

RESPONSIBILITIES

Developing Process Improvement
Build best practice on business scenarios
Build strong people engagement and retention
Ensuring QA delivery meet internal and external requirements
Manage external auditor relationships
Project Management

MINIMUM REQUIREMENTS

Must have a Degree
At least 10 years’ experience in a Senior Quality Management position
Must be proficient in Minitab Software