The Refinery BRM is a strategic partner with the refinery leadership team and drives thought-leadership to bring innovation and value to the refinery. They manage the end-to-end IT portfolio of applications and ensure spend is aligned to strategy, follows governance and procurement processes. This role partners closely with key business stakeholders and the strategy group/Value Office to ensure IT demand is captured, prioritised and planned effectively giving visibility to both business and IT. Ensures alignment with the overall IT strategy and roadmap. Ensures that all commitments to business can be achieved and prioritised effectively but partner with business to proactively offer and support in any technology efficiency/improvements. This role forms part of the IT leadership team.

Key Responsibilities:
Direct and manage the provisioning of IT services to the Refinery operations of the business.
Act as a point of escalation for the IT build and run teams within this business tower and be a key point of contact for business stakeholders for IT demand.
Maintain demand process for new IT proposals with overall responsibility for steering these proposals through the early phases of approval
Develop and enhance relationships with key business stakeholders, actively manage their expectations and monitor satisfaction levels
Address business demand by capturing high level technology requirements
Ensure high level technology impact analysis is provided to business for faster decision making and demand planning
Develop training, maintenance, implementation, upgrade, enhancements, safety procedures, protocol, and documentation where required
Work with the senior management team to develop business cases, business plans, budgets, IT strategy, and other key targets for the IT team
Provide leadership, direction, and coordination for IT activities between refinery business departments
Develop expense and capital budgets, gain approval, analyse monthly variances, and lost opportunities and operate the IT department within budget parameters.
24/7 availability in order to resolve critical issues
Assure prompt and effective action is taken to resolve technical problems and minimise repetitive discrepancies through continuous improvement efforts
Manage and provide oversight for end-to-end service delivery from Refinery IT team (including ecosystem partners and third parties) to business
Contract Management – Evaluates a potential service provider’s reputation, resources and expertise
Carry-out all required contract negotiations for new and existing contracts with third parties
Regular presentations and updates at leadership forums e.g. RLT’s and Exco’s
Responsible for driving and ensuring IT compliance and security standards are maintained at all times.
Qualifications and Experience:
Bachelor’s Degree in Computer Science, Information Systems, Engineering or other related field, or equivalent work experience.
10 and more years IT experience in a complex environment
5+ years management experience, preferably in a business facing / client facing role
Proven experience in a Refinery or chemical processing environment
Strong strategic partnering skills with IT and business stakeholders
Strong leadership skills
Ability to work under pressure, with tight deadlines and a ‘can-do’ attitude
Thought-leader and change agent to drive change and innovation at a strategic level that delivers maximum business value
Extensive knowledge of IT systems and application architectures – highly skilled and experienced in development and operational support of IT systems
Deep understanding of the manufacturing technology stack to include OS, DB, middleware, application layer, OT, IoT, virtualisation, and cloud technologies
Strong verbal and written communication skills

Non – Negotiables:
Refinery Control rooms and Control System support
DCS
Saldanha, Wharf and Partner Comms
PLC maintenance
Reliability and Maintenance systems
Support of the OT environment
Digital Roadmap
Planning and Scheduling systems
Technical Services – Process Engineering
Operations systems
Turnaround processes
Process Engineering
Laboratory system

Job Type:
Permanent
Workplace Type:
Hybrid
Location:
Western Cape, Cape Town
Experience Level:
Management