One of our Banking clients is currently looking for a Senior Jira Administrator to join their team. The initial contract runs until mid-December 2024, with the possibility of extension starting in January 2025. This is a remote role; however, the client may request in-office presence in Johannesburg on Tuesdays, subject to negotiation.

Key Responsibilities
Gather and analyze requirements for business processes, identifying opportunities to optimize and enhance the configuration and performance of JIRA, Confluence, and BitBucket.
Provide application support for JIRA and Confluence to IT teams and the broader business.
Possess a strong understanding of JIRA APIs and webhooks for integration and automation purposes.
Offer ongoing support to JIRA and Confluence users, resolving issues and providing guidance.
Collaborate with business users to evaluate JIRA and Confluence plug-ins, assess licensing needs, and manage the testing, installation, and configuration of plug-ins.
Leverage design expertise to define JIRA workflows and associated screen schemes for complex, high-impact projects.
Implement custom XML-based JIRA gadgets to extend platform functionality.
Support, configure, and maintain JIRA plugins based on business requirements.
Generate and maintain comprehensive documentation for JIRA workflows and processes to support operational runbooks.
Create JIRA projects, queries, and reports as needed to meet business requirements.

Minimum Requirements
5 years JIRA Administration experience
IT Qualification
Job Type:
Contract
Workplace type:
Remote
Location:
Johannesburg, South Africa
Experience Level:
Mid-Senior level