Company Description
South Africa's premier tech solutions provider. They offer hardware, software, networking, cybersecurity, cloud services, and managed IT solutions. With expert teams and top-tier partnerships, our client empowers businesses to thrive in the digital era.

Are you an enthusiastic IT professional with a passion for delivering top-notch support to diverse customers? Our client is looking for a Remote Support Engineer to join our team! In this role, you will primarily provide remote support and maintenance services on desktops—and occasionally servers—across a variety of Wintel technologies. You will also have the opportunity to visit client sites for ad-hoc consulting and SLA visits, so a valid driver’s license and your own vehicle are essential.

Why Join Our Client?
• Be part of a dynamic, growing team where your input and expertise are valued.
• Engage with a variety of cutting-edge technologies and a diverse client base.
• Opportunity to further develop your skills with challenging projects and regular training.
• Clear Career progression pathways.

Essential Skills & Experience
• 2+ years’ IT Support experience in a similar role
• Valid Driver’s Licence & own car ESSENTIAL
• Hands-on experience providing remote desktop support on Windows 10 and 11.
• Basic Windows Server (2012 R2, 2016, 2019, 2022) knowledge, including Active Directory, DNS, DHCP, and File & Print.
• Proven patch management experience for both endpoints and servers.
• Fundamental understanding of IP addressing, subnetting, and routing.
• Excellent communication skills (written and verbal) with confidence in face-to-face interactions.

Qualifications
• A+ Certification
• N+ Certification
• Microsoft Certification (e.g., MD-102: Endpoint Administrator, MS-900: 365 Fundamentals) - Beneficial
• Exposure to or certification in Endpoint Security - Beneficial