NEW VEHICLE SELLING SALES MANAGER - RUSTENBURG

The New Car Sales Manager must be competent in sourcing and buying stock, handling evaluations and trade-ins, and working closely with the sales team to close deals and ensure customer satisfaction. The Sales Manager is fully responsible for managing the New Cars sales team, maximizing sales and profitability to achieve dealer targets and sales forecast commitments, and ensuring customer satisfaction and retention through the execution of the sales process.

Specific Role Responsibilities
Key Duties and Responsibilities:
Sourcing and buying stock, ensuring optimum stock of vehicles on premises to meet sales requirements.
Maximizing sales and profitability through satisfaction and retention of customers to meet sales forecast.
Developing the necessary sales organization to meet sales and profitability objectives.
Ensuring cost control to budget within the department.
Ensure adequate product display material is available.
Review all pricing policies, discounts and “trade-in” dealing to maintain Dealership profitability.
Monitor financial performance of sales department weekly.
Ensure that customer complaints are dealt with timeously and effectively.
Ensure that vehicle is delivered according to OEM quality and safety standards.
Ensure that departmental customer satisfaction/ expectation targets are met.
Ensure direct and indirect costs remain within Company prescribed parameters.
Ensure that Sales Executives receive new model launch training.
Establish the staffing levels and the training required to achieve sales objectives.
Ensure that all floorplan activities are monitored.
Ensure stock level is kept within company policy requirements.
Maximize sale of back-end products.

Qualifications and Experience
Experience and Knowledge Required:
A minimum of 5 years vehicle sales experience within the motor vehicle industry. Relevant experience in new car sales is essential.
Track record of accurate vehicle valuations, setting and adjusting pricing is essential.
Prior experience in a sales management role; managing, leading, administering and motivating a sales team to achieve objectives, to guide and implement
effective sales processes and systems, and to ensure achievement of business sales objectives is preferred.
A previous successful track record in sales is required.
Solid track record of sourcing and buying stock, and evaluating vehicles, is required.
Sales compliance management experience is required.