Job Title: Receptionist (Pretoria East)

Duties and Responsibilities:
·Front Desk Management – Greeting clients, answering calls, and directing visitors.
·Customer Service – Greet visitors and assist with inquiries, both in person and over the phone
·Administrative Support – Managing appointments, emails, mail, and data entry.
·Client Support – Assisting with inquiries, documentation, and follow-up calls.
·Office Coordination – Organizing supplies, scheduling meetings, and maintaining the reception area.
·Operate the Switchboard – Answer and direct incoming calls, screen calls, and take messages.
·HR Support – Assist in payroll processing and managing HR documentation, coordinate employee training and development programs.
·Handle Multiple Lines – Manage multiple phone lines efficiently and professionally.
·Coordinate Conference Calls – Set up and manage conference calls when needed.
·Keeps a safe and clean reception area by complying with procedures, rules, and regulations

Qualifications and Skills:
·Telephone skills
·High school diploma or equivalent (required).
·Additional certificate in office administration or customer service can be advantageous
·Previous experience in a receptionist or customer-facing role
·Knowledge and exposure of HR tasks, office procedures and HR practice
·Experience in a financial services company could be beneficial
·Familiarity with office software (e.g., Microsoft Office, CRM systems) and office equipment.
·Excellent communication skills
·Strong front desk and switchboard experience
·Familiarity with phones systems

Personal Traits:
·Professional appearance and attitude.
·Ability to work well under pressure and remain calm in busy environments.
·Strong problem-solving abilities and initiative.