Trade tested and qualified in HVAC and Refrigeration.
Experienced in daily Service related Refrigeration issues and Project builds.
15- 20 years industry experience “you know refrigeration inside out”.
5-10 years in a similar position managing Refrigeration Technicians.
People management, Team building ,Project and Service delivery is a priority with appropriate references
Build and manage our Refrigeration technicians
Build teams & Area controllers[2] & Spares
Non nonsense approach.
Manage leave.

Responsibilities:
Schedule daily work allocation of both technicians and build teams
Maintenance SLA’s
Daily call outs
Project Resource allocation & scheduling
Workshop repairs
Follow on’s
Spares “on time & right”

Daily routine:
7:30 Meeting & job allocation with technicians at 7:30
Check fitness and ready to go eg. dress code, van stock etc.
Manage our 2 Controllers allocating jobs and call outs to technicians [daily, hourly etc.]- right guy for the right job
Check outstanding issues from previous day
Repair quote detail follow up with office
Technicians Out the gate by 8:00
Act as “go to guy”, leader, coach, by phone/on site for challenging issues
Spot checks on site [5-10] per week [technicians & customer interaction ]
Weekly routine
Standby schedule [daily/weekends/holidays]
Tool & vehicle inspection
Van stock
Six Monthly
Conduct bi-annual performance reviews on technicians
Determine development areas for skills improvement