Overseeing day-to-day operations on the sales floor, managing staff, ensuring customer satisfaction, maintaining inventory levels, resolving customer complaints, monitoring sales performance, and ensuring the store is clean and organized, all while adhering to company policies and standards.

Operational Management:
Open and close the store, following cash handling procedures
Ensure compliance with company policies and procedures
Maintain store cleanliness and safety standards
Monitor and address security concerns

Customer Service:
Greet customers and provide assistance
Handle customer complaints and resolve issues effectively
Ensure a positive customer experience
Monitor customer traffic and sales trends

Merchandising and Inventory:
Maintain accurate inventory levels by monitoring stock
Organize merchandise displays and ensure visual appeal
Implement pricing strategies and promotional activities
Conduct stock checks and address discrepancies

Previous retail experience as a supervisor
Retail operations knowledge
Inventory management skills
Ability to work under pressure and meet deadlines