Are you a proactive and detail-oriented professional with a knack for client service and relationship management in the IT Distribution space? We’re looking for an Account Manager to support our Service Delivery Managers and ensure seamless service to our clients.

What You’ll Be Doing:
• Act as the key support for Service Delivery Managers, assisting with:
o Contract renewals and client agreements
o Finance queries and invoicing support
o Drafting presentations and proposals
o Client communication – answering calls, emails, and handling queries
o Liaising with internal departments to ensure smooth service delivery
• Identify and resolve service issues, ensuring client expectations are met

What You Bring to the Table:
• Experience in account management, client services, or IT distribution
• Strong proficiency in Microsoft Office Suite (Excel, Word, PowerPoint, Outlook)
• Excellent communication skills – written, verbal, and face-to-face
• At least 4-6 years of relevant customer service or account management experience
• Experience in the IT Service Provider or Distribution industry is a plus

What Makes You a Great Fit:
• Passionate about technology and customer service
• Highly motivated, detail-oriented, and deadline-driven
• A strong team player who thrives in a fast-paced environment

If you’re ready to take on a dynamic role where you can own client relationships and contribute to smooth service delivery, we’d love to hear from you!