Company Description
South Africa's premier tech solutions provider. They offer hardware, software, networking, cybersecurity, cloud services, and managed IT solutions. With expert teams and top-tier partnerships, our client empowers businesses to thrive in the digital era.

Why Join Our Client?
They are a tech-driven company is seeking a Senior Systems Engineer for their Network Operations Center (NOC). You'll lead technical operations, optimize systems, and ensure clients receive top-tier network services. Join a collaborative team where your expertise shapes services and drives innovation.

What We’re Looking For – skills & qualifications:

Products Worked With But Not Limited To:
• Solar Winds - N-Able
• PRTG monitoring solutions
• RMM software

Must-Have Skills:
• 5+ years in a NOC/IT MSP environment.
• Expertise in Windows Server environments (2012 R2, 2016, 2019, 2022).
• Strong skills - Active Directory, DNS, DHCP, IIS, and PKI.
• Intermediate experience in VMware vSphere 6.5+, Hyper-V, and mass storage (SAN/NAS).
• Good understanding of VLANs, routing, and firewall behaviour.
• Proficiency in Exchange 2016+ and Microsoft Azure.

Qualifications:
• MCSA | MCSE | or relevant Microsoft role-based certifications from the Azure and Microsoft 365 lists
• VCP-DCV (VMware Certified Professional) or Hyper-V
• Experience with Veeam and Rubrik

Key Competencies:
• Leadership and team management
• Strong problem-solving under pressure
• Excellent communication skills
• Highly motivated and detail-oriented

What You’ll Do:
• Manage NOC performance and network systems.
• Resolve escalations from Tier 1 & 2 to ensure client satisfaction.
• Lead a skilled team, driving resource efficiency and technical excellence.
• Implement system upgrades, migrations, and best practices.
• Proactively optimize performance and document processes for repeatable success.
• Collaborate across teams and with clients to maintain strong relationships.