Duties & Responsibilities
• Ensure that conduct at all times positively represents the Company
• Uphold the culture of excellence within the company
• Promote and explain our services to prospective clients
• To ensure that conduct is at all times positively representative of the company.
• Obtain fixed, quality, industry related appointments for Account Executives, as per the target set by the Sales Director. (This quota depends on staff compliment - current requirement is a minimum of 3 appointments per day.)
• Attend weekly sales meeting at the time and venue set by the Sales Director and other meetings as required.
• Attend all training sessions that are set by the Sales Director and to review all material as required. Complete daily activity report to be completed and forwarded to the Head of Department.
• Completion of additional reports, when requested, by stipulated due date.

Key Performance Areas & Responsibilities
• Ensure that all appointments are viable business prospects.
• Ensuring that all contact details pertaining to the client is correct – i.e. address, telephone number etc.
• Capturing of appointments on the “sales tracking system” as they are confirmed, and updating the “white board” immediately.
• Ensuring that appointments are appropriated by geographic location.
• Ensuring that appointments are appropriated equally between the Account executives.
• Ensuring that all leads handed over by Account Executives are followed up on and canvassed.
• Should an appointment with a customer be cancelled by the Account Executive this is to be discussed with the Head of Department. Account Co-ordinator staff may not contact the client to “check up” on the Account Executive, as this is detrimental to the companies image.
• Account Co-ordinator staff may not be bribed by any Account Executive into making of additional appointments for them, for additional reward.
• Any other reasonable activities as requested by the Sales Director and Head of Department.