Our client in a telecommunication is looking for an experience User Testing & Market Research (6 Months) to joint them on a six months contract.

Key Responsibilities
Conduct UX research for Vodacom Financial & Digital Lifestyle Services.
Design studies that address both user behaviour and attitudes.
Conduct research using a wide variety of qualitative methods, subset of quantitative methods (i.e. surveys), and interpret analysis through the lens of UX, HCI (Human-Computer Interaction), and social science.
Recruit participants and assist UX designers in running user testing studies.
Generate insights that both fuel ideation and evaluate designs.
Research the latest visual design, UI and interaction concepts, presentation layer technologies, digital best practices, online trends, and provide recommendations for improvements
Conducting best practice research to develop and improve UI and interaction design to solve end user problems effectively.
Create sound recommendations after each stage of testing and ideation based on research and user observations.
Research market, customers and potential customers to keep an up to date view of digital habits, behaviours and user needs.
Generate profiles to be used in the creation of empathy maps and personas.
Work on multiple projects at one time, using strong communication skills to manage time and expectations appropriately.
Work cross-functionally with UX designers and product management.
Support our UX design lead on studies and assist in achieving research goals.

Non-negotiable
UX and market research
Minimum Requirement
Relevant Masters/Bachelor degree in IT or equivalent ? National Diploma (Required)
At least 7 years Business Development and Solution Sales experience within the Financial/Retail environment

Job Type:
Contract
Workplace type:
Hybrid
Location:
Johannsburg, South Africa
Experience Level:
Mid-Senior level