POSITION

Portfolio Manager

LOCATION

Johannesburg CBD, Gauteng

SALARY

R960k – R1 million per annum

SUMMARY

Our Client from the Property / Real Estate industry is seeking to appoint a Portfolio Manager, that thrives in a fast-paced environment. The purpose of the job is to manage the properties and provide leadership to ensure that all systems and policies are adhered to in a customer-centric manner.

RESPONSIBILITIES

Ensure that the budgets are prepared accurately and timeously.
Monitor the current arrears.
Monitor monthly budget and action when required.
Compile monthly variance report.
Issue and log jobs and use the Monitor jobs reports to monitor the work done.
Authorize quotes and invoices.
Compile monthly variance report.
Ensure that the Repairs & Maintenance budgets are executed.
Price control in terms of invoicing.
Manage and report on vacancies and status thereof.
Monthly reporting on the Portfolio’s performance of the buildings (ClickView reports).
Authorise RFI vacate instructions and final adjustments.
Authorise deposit refunds and monitor and manage the deposit and refund process.
Ensure that the coordination between all departments is smooth by managing the process.
Manage the administration process.
Ensure that the standardized letter and correspondence are issued and filed.
Manage and monitor the various inspections conducted by the Property Manager.
Manage and administer customer service queries (CRM) promptly and effectively.
Identify buildings that require refurbishments.
Chair monthly financial, team and building manager meetings.
Contributing to the Sales & Marketing meetings to provide innovative ideas.
Identifying and implementing strategies on how to improve poor-performing properties was required.
Make suggestions regarding poor-performing properties and the strategies around that.
Observe inefficiencies in the business and make suggestions to improve productivity.
Build relationships with all stakeholders.
Price control in terms of invoicing
Monitor the quality of workmanship of contractors
Coaching & mentoring of the staff.
Motivate and encourage the team members to perform effectively.
Monitor and manage performance agreements twice a year.
Identify and manage poor performance by developing an effective corrective plan.
Provide constructive feedback to subordinates regarding their performance.
Oversee the work of the subordinates and ensure that they do their work as required.
Mediate the process between various parties when required to ensure that matters are handled effectively.
Select and recruit suitable new staff members.
Identify talent within the business and encourage the development and retention of staff.
Ensure that the team provides high-quality customer service by managing the queries promptly.

MINIMUM REQUIREMENTS

A Tertiary qualification in Property Management is preferred.
5-10 years’ property experience preferred.
Estate Agencies Affairs Board Competency Certificate (NQF Level 4).
Code 08 Drivers License required.
3 years’ experience in staff management
Financial acumen.
Property management knowledge is required.
Basic administrative knowledge and skills required.
Good report writing skills.
Staff management skills.
A holistic understanding of the business is required.