I am a dedicated team leader and my jobs skills are the following To oversee the daily operations making sure it runs smoothly and effectively ( admin cash up store operations daily task mails.... Preparing my store for stock takes Delegate work per department and following instructions from Head office Responding to emails and doing a weekly KPI on figures individual performance customer and product feedback Creating and wonderful shopping experience and giving the customer the service and attention they need Customer queries / orders are done if stock is not available in store Merchandising and making sure promos and sale is well executed Closing out stock ( stock return) and capturing purchase orders / inter branch transfers Scheduling of staff and schedule them according to peak / non peak My achievements Have had good stock takes for the past year - never happened before Achieving monthly targets and recognition for best sales Visually giving the store a new look has increased the footcount of my current store Coaching my team about upt( add/link ons) and ATV ( product knowledge features and benefits on high value items ) has made my team undetand the science behind sales Successfully completed my management training for Jeep clothing