My 23 years, experience, includes: Servicing of lifts and escalators. Construction and modernisation of lifts. On-site service training of field personnel. Lift and escalator repairs. Technical assistance and training of technicians in fault finding Field engineering lifts and escalators: Fault Finding Fixing troublesome and sick units Inspection of new equipment for handover to clients Sick unit reduction Root cause analysis Service Leader: Managing of service centre Handover inspections and acceptance of lifts and escalators from construction Coordinating repairs Service planning and fulfilment Contract negotiations Safety files when required Investigating and correcting unsafe events Technician work improvement Technical problems and queries from clients and technicians Pre SAIS inspections Monitoring of maintenance revisions o Software updates o Equipment updates o Installation revisions Technical support Quotes and repair sales to clients Client meetings Project Leader: Project Leader Escalator maintenance improvement plan country wide Training Service leaders on Service Quality audits Auditing Service leaders on Service Quality Walks(SQW) Training technicians on Service Quality Auditing of technicians on SQW Technical support Master Instructor: Training technicians on CPSI (Confirmation of Past Safety Inspections) Other: Electrical installation and maintenance of residential and business properties.