Hello, I am a passionate and dedicated marketing professional with a strong background in digital marketing, e-commerce, and web development. With a degree in marketing and extensive hands-on experience, I bring a unique blend of creativity, technical skills, and strategic thinking to every project I undertake. ### My Journey I started my professional journey by building and managing my own e-commerce business, where I designed the website, implemented SEO strategies, and ran successful social media campaigns. This experience honed my skills in digital marketing, project management, and client communication, allowing me to understand the intricacies of running an online business. ### Professional Experience #### Telesure Investment Holdings (May 2022 – June 2023) **Customer Services Consultant/ Claims Consultant** - Addressed customer queries and complaints, maintaining excellent public relations. - Captured and processed claims, made underwriting decisions, and upsold insurance and value-added products. - Conducted telephonic enquiries with brokers and insurance companies, and educated clients on their profiles. #### Magada Trading & Projects (March 2020 – November 2021) **Sales Assistant** - Gained new clientele through advertising and assisted in events management. - Served as a catering assistant and driver. ### Education - **Bachelor of Commerce in Management Marketing** (Boston City Campus, Feb 2020 – Nov 2023) - **FET Certificate in Short-Term Insurance** (BRC Solutions, Jan 2022 – Dec 2022) - **Class of Business** (BRC Solutions, Jan 2022 – Mar 2023) - **Digital Marketing & E-Commerce** (Google, Jun 2024 – Ongoing) ### What I Offer #### Digital Marketing & Social Media - **Social Media Management:** Growing and engaging online communities across various platforms. - **SEO & Content Creation:** Crafting optimized content to improve search engine rankings and drive organic traffic. - **Email Marketing:** Designing and executing effective email campaigns to boost customer engagement. #### E-commerce & Web Development - **Shopify Expertise:** Setting up and managing Shopify stores, including product pages, collections, and pre-orders. - **Web Design:** Creating user-friendly and aesthetically pleasing websites. - **Dropshipping Management:** Streamlining operations and maximizing efficiency in dropshipping businesses. #### Project Management & Client Relations - **Project Coordination:** Leading and coordinating marketing projects from inception to completion. - **Client Communication:** Maintaining clear and effective communication to ensure client satisfaction. - **Data Analysis:** Utilizing Google Analytics and Google Sheets for insightful data analysis and reporting. ### My Approach I believe in a results-driven approach, always striving to exceed expectations and deliver measurable outcomes. My adaptability and eagerness to learn allow me to stay updated with the latest industry trends and tools, ensuring that my skills are always relevant and cutting-edge. ### Current Projects I am currently working on a proposal to enhance the marketing strategies of Hamisa Group, a well-established engineering company. My goal is to offer expertise in web design, LinkedIn updates, and digital marketing to drive their business growth. ### Achievements - **Top Referrer:** Ranked in the Top 15 individuals for new business referrals within an organization of over 500 employees. ### Let's Connect If you are looking for a dedicated professional who can bring innovative solutions and a strong work ethic to your project, let's connect! I am eager to leverage my skills and experience to help your business grow and succeed.