Re: Manager. To whom it may concern I was excited to notice your opening, and hope to be invited for an interview. My background includes servicing as a customer service associate within both call centers and retail environments. Most recently, I am working at FD Plumbers, where my responsibilities included handling Customer, and phone calls, stock and employee’s files, dispatching of teams and insurance claims reports and invoicing. I work within high volume customer support call center. I consistently met my call volume goals, handling an average to 56/60 calls per day. I addition to this experience, I gained considerable customer service skills during my time as a hairdresser dealing with different clients. I also bring to the table strong computer proficiency in MS Word & Excel please see my resume for details of experience and education. I also have knowledge of booking new stock and ordering new stock. I am confident that I can offer you the customer service, communication and problem solving skills you are seeking. Feel free to call me to arrange an interview. Thank you for your time and I look forward to learning more about this opportunity. Sincerely Andrea Alexandra Erasmus