My long term experience in the customer service industry has taught me how to meet and exceed each customer’s expectation. I have assisted all types of customers in all types of settings. My core strengths include, but are not limited to the following • Pay close attention to detail • All tasks presented to me are a priority • I am able to use my initiative in any given situation, able to analyze a situation with the information given and suggesting multiple solutions to any problem. My years of work experience has enabled me to be a team player and work independently. I have assisted numerous customer service agents ,training them how to utilize their skills to enable them to be more effective in their job role.