Dear Sir or Madam, Are you looking for an Operations or Service manager with: • 23 years of hands-on experience in IT services? • Excellent written and oral communication skills? • A passion to learn and increase her skills? • A passion for service delivery and excellence? If so, then you need not look further. You will see from my enclosed resume that I meet all of these qualifications and more. I would very much like to discuss opportunities with you. You can contact me on (***)-***-**** to schedule an interview. Thank you for taking the time to review my resume. I look forward to talking more with you in the near future. Sincerely, Anthea Bedford