Good day. My name is Aphelisiwe Pram, I have completed my matric, and further  on completed my Diploma in Information Technology, I have six months call center experience  and three years ICT experience . I am computer literate on the following: · Microsoft office Suite · Office 365 · MS Access · Microsoft Teams · BAS, PERSAL, LOGIS, EXAMS, SASAMS · Antivirus. My strengths include: · Being able to work well under pressure · I work well with people · I am strong at conflict resolution · Technically strong and a team player.