I am a debt collector who started collecting for a bigger financial institution which is Direct Axis Pty LTD. I enjoyed interacting with customers who come from all walks of life to ensure one goal is reached: positive credit profile for an individual. I knew the impact of a negative profile and how it can prevent you from taking out loans, getting proper employment and living your best life. As much as I was collectinv arrears on accounts I was always building a relationship between the customer and the business.