• Over 12 years in the telecom business having major expertise in Revenue Assurance and Fraud Management operation, Business Analysis, Managed Operations and RA-Tool implementation for Revenue Assurance functions Bharti Airtel Africa regions & Ooredoo Indosat Indonesia region • Comprehensive experience in spearheading end to end revenue assurance activities by evaluating systems, investigating revenue leakages and providing recommendations on system • Leveraged skills in cementing healthy client relationship geared towards generating business and leading workforce towards accomplishing business and corporate goals • An out-of-the-box thinker with proven track record of establishing the process, SOPs, streamlining workflow and creating team work environment to enhance productivity innovatively, development & implementation of process & system to ensure timely availability of business information necessary to facilitate critical decision-making process • Proven track record of delivering excellent outputs on a continuous basis while adhering to quality guidelines • Ability to work confidently and patiently even under stringent deadlines in order to achieve set goals • Passionate to succeed on the professional front through continuous learning and improvement • Specialized in RAFM processes implementations, controls and dashboards in system Implementation, performance enhancement, data analytics and validation, data modelling and data integration solutions. • Handled Revenue assurance operations Airtel Tanzania, Uganda, Madagascar, Seychelles & Congo-B (Africa). Stabilizing the operations through knowledge transfer by performing all the reconciliations and detecting and preventing revenue leakages. Also responsible for transition the operation in India. • Coordinating with different cross functional teams for smooth transition and increase the business. • Handled onsite Tanzania (Africa) Airtel money Revenue assurance operation for new product validation, Agent & Aggregator sales commission validation, Bank integration, Merchant integration, Revenue validation, Interest payout validation, Airtel money promotion offer validation, fraud management, Risk assessment & Business support. • Worked at Airtel Uganda (Africa) for 2 months for onsite project to identify the revenue leakage. • Utilizing various analytical techniques and tools such as SQL Oracle, MS Excel, Toad, AQT, MS access to identify control gaps, identify potential risks and revenue leakage scenarios, security lapses and operational inefficiencies in a Telco’s value chain.