To Whom It Concerns: Currently, I am employed at Marriott International as the Distribution Strategy Lead Manager for Protea & Autograph Collection Hotels by Marriott Brands, Account Management, Business Development, Optimization, Revenue Target goals and Forecasting for over 90 hotels across 9 countries in Sub Saharan Africa. Providing leadership, support, and education to hotels and regional teams to strategically grow their third-party Online Channels. Continuously develop and drive strategies in collaboration with all internal and external stakeholders to achieve all required performance indicators. Building a collaborative relationship with the Regional and National Revenue teams to ensure the relationship drives the company’s client service objectives with a mature ability in finding the balance between client service and a highly cost and efficiency-driven environment Previously I worked at http://www.******.***, the largest online travel agency globally for 7.5 years. As a highly skilled Key Account Manager being with http://www.******.*** for 7 years. I gained the experience and confidence in my role to develop each day with new challenging opportunities. Being a Key Account Manager for all Global and Local Chains in Africa, the role I am in requires me to adapt to change each day and push where I see the opportunity to grow for the various countries within the chain community even more. I manage 7 offices, Cape Town, Johannesburg, Durban, Nairobi, Logos, Accra and Port Louis. In these offices, there are Account Managers that have Global and Local chain properties in the various cities. My role requires meeting and strategize with Global Chain Head Quarters in Dubai (Director of Sales and Revenue, Online distributions Directors, Area Directors as well as Vice Presidents of a chain) and relay the message to the needed offices to execute on a property level. I am also very data-driven and enjoy those tough conversations with Vice and Senior Directors of the relevant chains. These conversations are opportunities rather and challenges. It has developed me in how I see strategies from a broader scale. What I take pride in is leading big businesses into a mutual strategy for both the chain business and http://www.******.***. Addition to my Key Account Management role, I assist the various teams in coaching on best practices that work well, as well as challenges that may be faced in their market or any aspects of their role as Account Managers I also do forecasting and need to reach quarterly targets. » Experience Below are some key factors that I value in my day to day process: Strategy Execution • Integrates change processes with the organizational business plan. • Coaches team members in behaviours for personal effectiveness results orientation. Relationship Management • Sincere relationship builder; earns the confidence of others; • Bridges and sustains productive and long term internal and external partnerships based on mutual support through a collaborative style Solution Alignment • Outstanding analytical and strategic thinking skills, including demonstrated general problem-solving skills and an intense curiosity to identify trends and ensuing business needs. • Appetite for innovative technology, fast-changing business environment, data-driven decision making • Ability to select and present insightful dataset including performance, market and competitor analysis and to implement meaningful action plans based on the data Written & Spoken Communication, Listening and Influencing • Proficiency in English. • Presents ideas and directives clearly and persuasively; actively listens when spoken/presented to • Ability to effectively communicate to various levels and through a variety of communication channels • Ability to influence the direction of decisions even when holding a position contrary to the majority. Build & Maintain Teams • Able to work independently as well as be a strong team worker, always seeking to improve the team and organizational performance • Demonstrated ability to motivate, coach and mentor a diverse and geographically fragmented team, effectively managing performance and mobilizing team and resources to achieve or exceed set goals • Demonstrated ability to lead cross-functional teams successfully in a fast-paced team environment Skill Set: Market Analysis Revenue Management Sales and Relationship Management Influencing Managing Difficult Interactions Goal Setting Effective Communication The Fundamentals of Feedback Commercial Conversations Forecasting – Quarterly Negotiation skills. Prioritize and Planning Project Management