Introduction Ben de Nysschen (Service Delivery Manager, Project/Program Manager, Account Manager, Business Development, Digital Marketing, Web design and more) I am an experienced ICT project & program manager, service delivery manager & account manager. I have extensive background & experience in IT, Telecoms, VoIP, network infrastructure, IP networking, inter-networking/routing - including C-VoIP, cyber security, VMS, access control & digital marketing. I have a passion for innovation, technology, digital transformation developments, and the tech industry. I’m a dedicated follower, researcher and constantly self-study developments in the market related to ICT - Networking, telecommunication, AI, machine learning, cloud networking, electrical vehicle technology, renewable energy, and related subjects. Companies that I worked for include the following - HUAWEI TECHNOLOGIES, SIEMENS, NOKIA SIEMENS NETWORKS, Bytes, IBM, Telkom SA, SITA. I strongly believe that a robust project/account/sales/service management practices are all about managing customer expectations with a customer-centric vision. Making decisions based on defined principles and values as a set-out and agreed by the team. Create a common foundation for a team to make decisions and reach agreed goals. Creative Report Writing, Business Plans, Project Documentation, Project Charts are some of my core skills. Extensive experience with Cisco Networking, Huawei Networks, IP inter-networking, WAN/LAN, Wifi, Turnkey project role deployments, Telecommunication Infrastructure, Mobile networks 3G/LTE project, Microwave, Core Network, Infrastructure, and support services. I have successfully completed several complex and innovative SW and infrastructure projects with Huawei, Siemens, Nokia Siemens Networks, Vodacom, Cell C, MTC Namibia, Bytes, IBM. Customer service/account Management formed part of my main roles and responsibilities with Huawei, Siemens, and Nokia Siemens Network as well as in my own business in the past. Self-Study and learning include Renewable Energy (Solar & Wind), Cloud Computing (Special Focus on Microsoft Azure, AWS, Google, Siemens), Industry 4.0, AI, IIoT, IoT, Arial Remote photography, Asset Health Monitoring, and Management. Cloud Networking / AWS – Training and Certification: I have very recently started with my AWS Training. Some History: Relocated with Nokia Siemens Networks to Namibia in 2007 as Country Director/Account Manager. I returned to SA in 2015 and joined Huawei Technologies. Thank you Ben de Nysschen ****@*****.*** +27 (***)-***-****