Experience overview 8 years (1994 – 2002) Hospital Nursing - Theatre - Casualties 4 years (2003 – 2007) Pre-authorisation - Case Management 6 years (2008 – 2014) Program Coordinator - Program Management - Operations Management 5 years (2015 – 2021) Service Coordinator - Team leadership - Management I am a highly motivated Registered Nurse with 26 years’ experience within the medical and healthcare environment. My experience consists of; but is not limited to; hospital medical, surgical, paediatric, gastro and day wards, theatre and casualties. Within the Managed health Care environment, I have experience in pre-authorisation, call centre, case management, program coordination, disease management, and operations management. Being self-motivated, I take responsibility for my professional and personal development to ensure that I am in the best possible position to deliver optimal service and when required, lead with confidence. I consider my greatest strengths to be my ability to develop and maintain excellent working relations with stakeholders, physicians, staff and patients. Although I thrive within a team, I have the disciplined to work on my own without direct supervision. On a personal level I have a contagious and positive work ethic that inspires others and encourages them to improve their performance. I possess superb interpersonal skills that allows me to make patients and colleagues feel special, understood and included.