Dear Hiring Manager, I am applying for the advertised position as I am looking for better prospects. I am currently working as a Receptionist/Admin Officer at Sanlam Private Wealth in George, Western Cape and previously worked as an Integrated Client Care Representative for Sanlam Life Insurance and Sanlam SKY Developing markets. I am one of seven Client Care Representatives that has been integrated on working on every platform of the company successfully within the Client Services department. I have not only gained experience in my current position, I have experience in the debt review and law industry, short-term and long term insurance, reception and administration, training of staff. I have also gained experience in the retail environment and I was also a personal assistant to an advisor. Additional to the above-mentioned I have also promoted and marketed products within the retail industry. I have also had the honor of being awarded with the Sanlam Service Excellence Award in 2016. I have strong leadership skills and I am hardworking and I am not afraid of hard work. I am young and ambitious and have a positive working ethic. I am always professional and give respect to those superior of me. I am always open to new ideas and to learning new things. I am a fast learner and I am not reluctant to learn. I have no problem working under pressure. I constantly try to be of support to my fellow employees whether it is business related or personal. I am a people’s person and always try to get along with my employers and employees and try to be of assistance where I can. I have strong supervisory skills and I am very analytical and grasp new processes very quickly. I could not study further after I obtained my National Senior Certificate in 2013 due to financial and personal obstacles that prevented me from obtaining higher education but that didn’t stop me I found employment and started working I trust that you find the above in order and kindly consider my application for the advertised position at your company. I have however completed two certificates through University of Cape Town one is Operations Management and one is Professional Communication and Office Management. Sincerely, Carla Craak Cover Let