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catherine R.

Call Centre Agent

  • Hourly rate: R210 /hr
  • Experience: 11 Years

About catherine

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I am a Financial advisor within the Short Term Insurance sector for both Commercial and Personal lines clients. I have been in my skillset for 5 years and have obtained many a skill to assist clients accordingly while basing products on their needs specific requirements. I deal with the retaining and cancellations of clients, as well as queries pertaining to their profile and financials linked to it. As well as selling products relevant to the nature of their business. I work in a fast paced environment which means I do need to think on my feet and be able to gauge the clients profile in a timeous manner which allows for speedy complaints/query handling. I have also worked in the Face to Face sales industry within the retail sector prior to my move into the commercial industry. Where I too had to sell products and deal with client complaints and queries. I also have a keen eye to detail and finding solutions to foreseeable problems to get them resolved.

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