Operating switch board • Handling customer queries that are not attended to • Reconciling and handling of local shipments • Handling all staff leave and sick leave • Assisting purchasing department, liaising with creditors and suppliers • Assisting in exports, documentation, booking courier for collection • Printing and filing waybills • Congress Arrangements • Arrangements Company functions • Customer filing and sorting of invoices and delivery notes • Organizing all company functions • Reconciling company petrol usage • Liaising with financial assistant • Staff weekly and monthly overtime • Capturing and arrangements of staff training. • Handling of cleaning staff – handing out duties, reporting to me and making sure they carry out responsibilities • Handling of Workman’s compensation fund - injury on duty • Maintenance of training files and entering data associated with training Reconciliation of company fuel expenses and receipts for travel charges • Distribution of confidential payslips. • Appointments for the Directors/ boardroom bookings. • General secretarial service for the Directors (letters, faxes, mail, etc.). • Taking messages for all the company employees. • Pastel queries. • Attendance and maintenance of the leave register Receive and sort mail. Replenishments of stock • Cleaning and maintaining visual standards in windows • Weekly sales reports on windows • Daily store visits • Making sure all lights, fixtures, cupboards, drawers are looked after, cleaned and maintained by store staff • Making sure store staff represents the brand • Launching of new season in store • Weekly re-merchandise in store • Weekly Mannequin changes – according so sales figures- Bottom sellers and Top sellers mixing merchandise, so stock seems new and more appealing to consumers • Consulting the customers on the products with table talkers • Season sale • New Shipment arrivals in warehouse, labelling and IBT to stores Creating and co-ordinating visual campaings • Sales • Cleaning and maintaining visual standards of store and window • Launching new stock in store • Creating new opportunitiess for the brand • Opperating Zando online store • Barcode loading and labeling of stock • Social media customer queries • Advertising on social media • Creating store communicators • Time table management • Basic admin for brand • Daily sales reports • Replenishment of stock • Weekly mannequin changes • Weekly Mannequin changes – according so sales figures- Bottom sellers and Top sellers mixing merchandise so stock seems new and more appealing to consumers Labeling and amending Po’s • Assisting on customer queries • Handling samples sent from Australia for new stock launch • Basic admin and coping for brand manager • Markdowns and Promotions • Pre barcode loading • Weekly top and bottom sellers • Picture file (product review for trend and post seasonal) Marketing • Social media weekly outfits • Social media customer queries • New collection images labeling and product queries ( following up and downloading) • PR queries (Magazine product queries for prices and images) • Sample recoding, stock take once returned from head office General • Customer requests • Queries from stores regarding stock availability and delivery dates