I am Cheyeza Mbhalati. I am working as Insurance Advisor, responsible for services, claims, grow and manage the assigned portfolio. I have gained more than 12 years of experience as a Service, Retentions and Claims consultant at different companies that will be listed under employment history, as well as brokerage experience. My qualifications include Matric Certificate, Marketing Diploma with TUT, RE-regulatory exam, Level 4 FETC in Short-term Insurance-150 Credit with FAISIT and 30 Commercial credit (SMK 1,2 &3) through Santam. I am a self-motivated and driven individual who strives for excellence and has a professional approach to all tasks. I have the ability to share knowledge, I adapt easily to change, and I perform well under pressure. I have accumulated Leadership Roles, selling, Listening and Negotiations skills in my Journey of Retention and claims consultant. I am naturally an analytical thinker and I pay attention to detail. I take pride in my work & I make a personal contribution to a company by making the companies goals my personal goals. Thank you