4 years of industry experience as an ICT business systems analyst and user experience design professional. Expertise in gathering, analyzing and documenting requirements, business intelligence, UML, UX research, wireframing and usability testing. Demonstrated ability to work effectively as part of a team, communicate effectively and a creative problem solver, skilled at analyzing business needs and transforming them into technical designs. Ability to apply technical skills and business knowledge to bridge the gap between technical teams and non-technical stakeholders.