I had the opportunity to encounter and deliver client excellence and professionalism through my previous employment. I have excellent communication skills and always maintain a gracious and professional manner when communicating with clients and colleagues. I am confident in what I do and work well in a team, as well as independently. These qualities are only a few to make me an ideal candidate for the position and will add value to the future success of the firm. I trust that my finance experience together with my sense of leadership and responsibility and my thrive for achievement would be an added asset. In me, you’ll discover a reliable, flexible, detail oriented and extremely hard-working employee – one who will serve as a model to encourage other staff members and to demonstrate the same high standard of professionalism. Experience & Key Skills: Excellent communication skills: verbal, written and listening skills commercially aware Self-motivated with excellent organizational and time management skills. I have the ability to build trust with both internal and external parties, demonstrable use of initiative and decision making skills and can remain resilient under stress. I’m passionate about providing good customer service. I’m good in adapting to change and have an honest and ethical approach to business. I can prioritize tasks and work on own initiative and or in a team. Credit Management /Credit Control: • Prepare Sponsorship and Broadcasting register with CPI and/or average amount • Worked with a debtors book over R500 million • Prepare pre-view invoices or cost estimates or in voices. • Ensure that all invoices are accurately. • Emailed all invoices and statement, • Allocate deposits to various debtors and reconcile customer accounts • Ensure that SARU’s debtor’s book is managed and controlled. • Assist the Senior Financial Manager in setting up Debtors controls. • Collections -Follow-up on outstanding debtors , ensuring prompt collection of debtors outstanding from 60 days onwards, kept at a value of 5% or below for the total outstanding book value. Support to operations on managing the Recoveries portfolio on bad Debt Collection target setting and expectation management • Prepare accurate adjustment journals on request. • Ensure that monthly reconciliations are timeously and accurately completed. • Recover over R2mil in bad debt that was supposed to be written off in 1st few months of employed at SARU • Month-end procedures to be completed on a monthly basis (to ensure that all controls are balancing with the general ledger). • Prepare Credit Management Report and all month end reconciliations • Reconcile Debtors book • Build a relationship up with Debtors/Sponsors to have eeffective communication and presentation of analytical results and credit-related topics to all stakeholders, including top management with regards to all agreements affecting forecast and cash-flow • Build relationship with internal and external stakeholders to assure we on the same level with regards to invoices and balances • Develop appropriate credit risk strategies that enhance, reduce and optimise collections and recovery activities in order to minimise SARU’s net bad debt statistic • Development and deployment of credit strategies, segmentation and forecasting models across the credit life cycle (Collections, Fraud and Recovery Management) through Credit management reporting • Documentation of analytical processes and results, adhering to agreed documentation standards such as Contracts, MOU’s and agreements for both parties, to assure correct invoicing and collections • 8+ years as analyst, forecasting or credit collections / recoveries with all debt, weather current debt or older than 120+days • experience of medium to large-scale customer database data interrogation and manipulation • Set-up of new accounts/Customers • Knowledge of the credit industry and credit life cycle management • A customer centric approach with good strategic and conceptual abilities to solve problems • Advanced problem solving, judgment and self management skills • Advanced customer service experience ____________ Cashbook: • Access and print bank statements daily to provide cash flow forecast at the beginning of each month. • Prepare weekly and monthly cash management report • Allocate deposits and update all cashbook bank statement entries • Reconcile cashbook and bank statement to ensure balancing thereof. • Ensure all reconciling items are followed-up and not older than three (2) months. • Month-end procedures to be completed on a monthly basis (to ensure that all controls are balancing with the general ledger). • Prepare all month end reconciliation reports • Work closely with creditors to assure all payments are allocated to clear outstanding bank payments • Manage cashbook transactions via Debtors and creditors • Reconciling of Cash till slip and credit card slips to bank statement on Excel. • Reconcile staff tips on cash and credit cards slips • Prepare for annual audit • Pass audit journals as and when requested _____________ General Ledger • Monthly cash flow/ cash management • Month-end and reporting • Compliance and audit preparations • Reconcile loan accounts, salary • Compile monthly Income and Expense sheet • Reconcile Income statement, Balance sheet and Trail Balance accounts • Monthly budgets and financial reports and all other analysis for MD • Past gl journals as well as audit journals • Prepare for annual audits • Financial Ratios and other analysis on Excel. • Monthly management accounts using Excel. • Salary journal • Provisions and Accruals. • Depreciation of assets. • Shareholders loan and software Interest. • Monthly update and reconciliation of Patency rights fees received • VAT calculations _______________ Creditors: • Receive bills and load, invoice no, VAT no, date, amount correspond with cost estimate. • Load creditors, monthly reconciliation of Credit accounts to GL and supplier statement, • Manage Trade Creditors & foreign creditors, queries and account reconciliation’s. • Sort and file bills, reconcile account with statement (Quickbooks & Excel), • Load and pay creditors • Send proof of payment with remittance advice. • Liaising with suppliers and related queries, • General Ledger entries • Maintaining of accounts payable ledger and reconciliation to various company general ledgers • Month-end procedures to be completed on a monthly basis (to ensure that all controls are balancing with the general ledger). • Prepare for annual audit (internal or external) • VAT Reconciliation on Creditors ______________ Salaries: • Calculate and prepare salaries on Ms Excel,- Deductions UIF, PAYE and SDL. • All salary payments via EFT • Salaries & Wages-deductions and overtime work from clock cards, • Salaries deductions and payments to- Provident fund, P.A.Y.E, UIF, Skills Levy, RCS Levy, VAT. ______________ Admin /Office Management • Manage and assist 12 staff • staff management. • Order and purchase office equipment/ asset. • Order and purchase stationery and sundries, • collect post and cheques, as well as deposits at the bank. • All other ad-hoc admin and office assistance. • Manage and book domestic and international travel for company and liaison with travel agent, including arrange visas, foreign exchange, accommodation and travel arrangements. _______________ Call Centre Service • Customer Service: Help with queries, rectify of accounts, return customers calls, update customer details • New Accounts: Open new accounts for customers-confirm employment, credit checks , ITC Data capturing- new customers details • Collections: telephonic collections of arrears accounts (2 -9months), and update exciting customers details, ITC/ KI/ Cyber Tel, Tracing via Telkom 1023 or 10212 – Did IT-checks on customers and see if the phone/cell numbers exist given as reference (in-service training for all three departments)