As a young and motivated individual I am extremely interested in submitting an application for the advertised position. In May 2011 I studied End-User Skills with Soweto Technology Access, also in July 2012 I did Call Center Operations at Cornerstones Supreme, then October I studied NQFL4 Technical Support at Torque-IT where I also did COMPTIA A+ where I also got an opportunity to do technical practical. In August 2016 I completed my certificate NQFL5 System Support with GIjima where I also did the practical. This has given me a range of practical capabilities that will meet the needs of this role. I worked contract job as an IT Technician. My responsibilities in this role included testing and replacing fault parts in All-in-One PCs, replacing rings in Brother Printers and troubleshooting, testing and replacing fault part in Tablets. Also worked at COGTA as an IT system support technician, Service Desk Operator, Web Developer and CIO’s acting PA. Now I am currently working as a Receptionist and helping with IT related work at RB Gwebu Attorneys. This positions has given me key employability skills while also allowing me to experience working in a professional and fast-paced work environment. With regard to my ability to meet the specific requirements of this job: • Customer Service: Worked for 4 months selling products doors to doors and at the markets. • Reception duties: Responsibilities at RB Gwebu Attorneys included answering incoming phone calls and assisting customers with phone-based enquiries, including filing, data processing, records management and written communication. • Technical duties: trained me to assemble and disassemble computer, Laptop, LCD TV and tablet. My mentors and employers have commended me for my high level of interpersonal skills and naturally engaging personality. My motivations include learning new things and the challenge of meeting key objectives. My current and previous supervisors and managers can be contacted to provide more information about my ability to meet the needs of this job. I understand that you will receive a large number of applications for this role. I do, however, believe that my motivation, commitment and pre-existing skills will allow me to fit into your work environment and immediately start supporting the needs of your organization. I would appreciate the opportunity to meet with you to discuss my application at an interview. I have attached a copy of my resume for your consideration. I can be contacted at all times on the details provided above. Thanking you in advance for your time,