Rob Galloway Customer Experience Practitioner Leadership Coach & Mentor Reg: WCGAL-1027-RPRA Cape Town, South Africa ****@*****.*** Mobile: (***)-***-**** 22nd July 2019 To Whom It May Concern, I have had the absolute pleasure to work closely with Mr. David de Villiers over a period of approximately six years during his employment at Service First International. David and I collaborated on several projects together during this period. David is an excellent team player, a sincere and hardworking leader who always tended to do more than his share of the work on the projects that we were involved with. I would continue by describing David as an extremely accomplished Human Resource Executive with proven expertise in policy and procedure, recruiting and hiring practices, personal development, retention approaches, legal compliance challenges, managerial support, union conflict avoidance, labor relations, and negotiations. David communicates effectively with coworkers, clients, and vendors at all levels. He maintains complete and accurate documentation. He is also extremely organized with strong problem-solving abilities. I would recommend David without reservation. Sincerely, Rob Galloway CX Practitioner, Leadership Coach & Mentor Arthur Gobey 27 Leslie Road Hillcrest Kwa-Zulu Natal I have known David for the last 30 years, we first met at Sanlam Head office in Cape Town where he was part of the Snr Sanlam HR team. During my time at Sanlam David and I worked quite close together, I always found David to be innovative, a real people`s person with a good eye for detail. After both David and I left Sanlam he joined Service First International (SFI) in the capacity of HR / IR amongst other functions. I consulted with SFI as an Organizational Development Consultant, during this period David came up with a number of innovative ideas on improving the company's service to their clients. The programs that my associate Rob Galloway and I conducted at David`s request were; • Leadership/management development • Coaching & Mentoring • Facilitation skills • Client service Experience • Client service audits My experience of David is that of a self-motivated person who is tenacious and will see the job through to the end. I would recommend David without a moment’s hesitation. Sincerely - Arthur Gobey (Organizational Development Consultant) Cell – (***)-***-**** ****@*****.***