Summary of experience • Retail • Executive Management level • Sales Management • Stock Management • Marketing • Recruitment and selection • Drafting business plans with 3 Year projections on:  Income statements  Debtors  Creditors  Expenses  Cash flows  Turnover  Incomes  Collections/payments • Cash management • People management • Customer service • Expense management • Profit and loss accounts • Advertising • Administration • IR • Salaries • Compliance: NCA Compliance requirements • Managing defaulting customers: R129 m debtors book • Regional and staff training and development • Credit granting requirements • Retain and improve customer base • Maintenance of SLA’s • Operational meetings